Head of Proposal & Delivery

Job description


Created in 2014, Excelya is a people-centered Contract Research Organization (CRO) that excels with care.

We offer a personal and authentic experience within a young, ambitious health company on the path to becoming the clinical research leader in Europe thanks to our 800 Excelyates. Our unique one-stop provider service model – leveraging full-service, functional service provider and consulting – allows our Excelyates to evolve through a diverse array of projects. In collaboration with preeminent experts, Excelya advances scientific, managerial and human knowledge to improve the patient journey.

For our team members, excelling with care means benefitting from a stimulating professional environment that encourages personal, intellectual, and operational participation so that together we can be the best in our field. We commit to giving each Excelyate the means to express their natural talents, develop their full potential and invest their unique selves in our unique project.

To learn more about us, visit www.excelya.com

The Head of Proposal and Delivery is responsible for organizing and harmonizing at a global scale the way Excelya builds proposal both for FSPs* and FSs*.

You report to the CEO. You will be responsible for the quality and the profitability of the services (FSP* and Full Service). Your responsibilities will be the following:


Design a new methodology to manage FSPs* plateforms

  • Build a whole methodology to manage successfully international platforms FSP*
  • Staffing Management
  • Quality Management (SLA management, lesson learn process)
  • Hub Management (NearShore/Offshore)
  • Switch from FTE to deliverable model
  • Financial management incl. Financial Grid
  • Governance Management
  • Train Key People on the methodology

Challenge the existing methodology to manage FS* projects

  • Assess the existing methodology (Standard Operating Procedures)
  • Co-Design, with Scientific Project Directors, the governance of the FS projects
  • Co-Build with finance a methodology to Review profitability
  • Design a Training Program to ensure continuous training

Manage the FSP* Platforms and FS projects and coordinate all the stakeholders

  • Take the lead on the governance in accordance with Scientific Project Directors
  • Be the methodological escalation path for Head of FSP* patform or FS* Project Managers
  • Validate workload forecast
  • Validate financials
  • Alert the General Managers FSP or General Manager FS in case of major risks.
  • Make sure we identify opportunities.
  • Report to General Managers and CEO via a monthly synthesis

Design a methodology to build Proposal for FSP* clients

  • Build a whole methodology to get a qualitative and creative FSP* proposals
  • Qualification of the need,
  • Go/ No Go tool
  • Written Answer including Financial Grid
  • Bid Defense
  • Letter of Interest/ Contract review with legal department
  • Update the global rate card fore resources in America, Europe and India.

Manage the proposal process for FS Project

  • Management of a Team of 3 people
  • Monitor the winning rate
  • Secure the continuous update of our budget process

Skills and Experience:

  • At least 10 years of experience in proposal and delivery
  • Having Master degree
  • English speaker
  • MS Excel proficiency
  • Comfortable with methodologies and process
  • Highly Autonomous
  • Analytical and organize person
  • Good communication skills

Functional Service Provider (FSP): We dedicate a team to a client to perform a service (e.g.: Vendor Management, Biostatistics, Data Management, Monitoring) requested for several client’s projects. Each Excelya’s team is named a “Platform” (1 per contracted service) and they work under Client SOPs, using Client’s tools. Functional management is partially done by the client as well as Excelya’s manager. Line Management is solely done by Excelya line manager. There are two types of FSP: FTE based, or Units based. Location: most often Excelya premises but can also be client premises;

Full Service (FS): All or part of a project is delegated to an Excelya project team. Services are to be performed according to a specific budget grid with detailed deliverables. Excelya Project Manager leads the Excelya project team and oversee project deliverables. The project team works under Excelya SOPs, Quality Management Systems and tools (occasionally, some client’s SOP/tool can be used in addition to Excelya ones). We also perform stand-alone services (e.g.: protocol development or statistical analysis only). Location: Excelya premises







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