Ipsen and Excelya: Clinical Research Partnership
Published on: 15/09/2026
Introduction
A strong clinical resourcing partnership goes beyond providing qualified profiles. It requires a clear understanding of each role, the sponsor’s expectations, and the environment in which consultants will work. In this client interview, Sylvie Guillory, Clinical Program Director at Ipsen, explains how Excelya’s knowledge of Ipsen’s needs, targeted candidate selection, regular follow-up, and responsive support have contributed to a lasting working relationship. Over more than 10 years, the Excelya and Ipsen clinical resourcing partnership has developed through regular dialogue and continuous alignment. This approach enables Excelya to refine its candidate proposals, support consultants throughout their assignments, and respond constructively as Ipsen’s clinical research resourcing needs evolve
10+ years
Excelya and Ipsen
3 years
Working with Sylvie
1 week
From need to contract
Video Perspective
Quick, attentive support when needs change
Sylvie shares how Excelya’s understanding of Ipsen’s needs, targeted candidate selection, regular follow-up, and responsive support have contributed to a strong clinical research partnership.
“Excelya listened carefully and responded quickly to Ipsen’s needs.”
Sylvie Guillory, Clinical Program Director at Ipsen
Execution Matters
Supporting Clinical Study Delivery with the Right Resources
At Ipsen, Sylvie oversees clinical studies for a given product. She works closely with project managers and helps ensure that study deliverables meet the expected budget, timelines, and quality requirements. She also helps make sure that the appropriate resources are available to support delivery within critical study timelines.
When a required role cannot be filled internally, Ipsen may turn to Excelya for candidate proposals. The objective is to identify professionals who meet the needs of the assignment and can work effectively with the wider team.
Partnership in Practice
More than a service provider
01
Clear role scoping before candidate selection
02
A strong understanding of Ipsen’s expectations and required profiles
03
Candidate selection based on experience and team integration
04
Regular one-to-one follow-up throughout each assignment
Responsive support when circumstances change
Sylvie describes Excelya as a genuine clinical research partner because the relationship goes beyond responding to a staffing request. Through regular dialogue, Excelya develops a clear understanding of Ipsen’s roles, expectations, and team environment, helping the company propose relevant profiles and provide continued support throughout each assignment.
01
Partnership
A Long-Term Collaboration Built Over Time
Excelya has worked with Ipsen for more than 10 years. Within that broader relationship, Excelya has worked with Sylvie for three years. This continuity has allowed the teams to deepen their understanding of the roles Ipsen outsources and the profiles expected for its clinical research teams.
According to Sylvie, the targeted CVs presented today are more closely aligned with Ipsen’s expectations. Through regular dialogue, Excelya develops a clear understanding of Ipsen’s roles, expectations, and team environment, helping the company propose relevant profiles across key clinical research functions, including Clinical Monitoring Leads (CMLs), Clinical Project Manager (CPMs), and Clinical Trial Assistants (CTAs), while providing continued support throughout each assignment.
02
Responsiveness
From a Complete Need to Contract in One Week
After receiving a complete need, Excelya can complete the process in as little as one week, including the presentation of suitable profiles, the interview, and the contract. This rapid turnaround reflects close coordination between Excelya, the candidate, and Ipsen.
This example supports a central point from Sylvie’s interview: responsiveness matters. Speed is most valuable when it is combined with a clear brief, relevant candidate selection, and close communication between the teams..
Key functions
Better Briefs, Better Matches
Clinical Monitoring Leads
Clinical Project Managers
Clinical Trial Assistants
Partnership in practice
A Continuous Cycle of Learning, Action and Follow-Up
Each conversation sharpens the next profile proposal and strengthens ongoing assignments.
Profile precision
More Targeted Profiles and a More Efficient Selection Process
Sylvie identifies a practical evolution in partnership: the profiles shared with Ipsen have become more focused on the company’s expectations. Discussions held both around study needs and during consultant follow-up give Excelya a clearer view of the experience, responsibilities, and team fit required for each role.
This more focused approach helps Ipsen spend less time interviewing and assessing candidates who may not meet the needs. The interview does not provide a quantified time saving, so this benefit should remain qualitative unless Ipsen approves supporting data.
Responsive adjustment
Responsiveness When a Profile Does Not Fully Match
In her conversation with Excelya, Sylvie acknowledges that a selected consultant may occasionally be less closely aligned with the requirements of a particular assignment. She explains that Excelya listened carefully to Ipsen’s feedback, responded quickly, reassigned the consultant to a more suitable role, and proposed another candidate who was better aligned with Ipsen’s needs.
The replacement candidate had a more atypical profile but ultimately understood and took on the role after onboarding. This example shows the value of constructive action when adjustments are needed.
Continuous follow-up
Why Regular One-to-One Reviews Matter
Sylvie highlights the value of her regular one-to-one meetings with dedicated Excelya representatives. These discussions help both organizations review ongoing assignments, identify areas for improvement, support consultants, and refine future candidate proposals.
The follow-up also creates continuity. Ipsen can share feedback as an assignment progresses, while Excelya can use that feedback to support the consultant and strengthen its understanding of future needs.
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Act
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Strengthen
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Repeat
Partnership summary
In Short: Why the Ipsen-Excelya Partnership Works
The partnership combines a detailed understanding of Ipsen’s needs with targeted selection, responsive support, and regular follow-up.
Partnership strength
How it supports Ipsen
In-depth understanding
Excelya builds a clear understanding of each role, including CML, CPM, and CTA responsibilities, role requirements, and the team environment before proposing candidates.
Relevant candidate selection
Profiles are selected according to the required experience, responsibilities, and potential fit with the wider team.
Responsive problem-solving
Excelya listens carefully to feedback and acts quickly when an assignment requires an adjustment.
Dedicated follow-up
Regular one-to-one discussions help monitor ongoing assignments, support consultants, and identify areas for improvement.
Continuous alignment
Each exchange strengthens Excelya’s understanding of Ipsen’s evolving needs and helps refine future proposals.
Interview with
Sylvie Guillory
Clinical Program Director | Ipsen

By
Alexandre Faure
Senior Business Manager | Excelya

Frequently Asked Questions
How long have Excelya and Ipsen worked together?
Excelya and Ipsen have worked together for more than 10 years. Over time, this long-term clinical resourcing partnership has supported a deeper understanding of Ipsen’s expectations, required profiles, and clinical research environment.
What types of clinical research profiles can Excelya provide?
Excelya provides a wide range of clinical research professionals to support sponsors throughout the drug development lifecycle. Depending on your needs, we can provide profiles such as Clinical Research Associates (CRAs), Clinical Monitoring Leads (CMLs), Clinical Project Managers (CPMs), Clinical Trial Assistants (CTAs), and other specialists across clinical operations. Our approach focuses on understanding your specific requirements to identify professionals with the right experience, skills, and team fit.
How quickly can Excelya present a candidate?
After receiving a complete need, Excelya can complete the process in as little as one week, including the presentation of suitable profiles, the interview, and the contract. This example demonstrates the importance of responsiveness, relevant candidate selection, and close communication in clinical research resourcing.
Why does Ipsen view Excelya as a partner?
Ipsen views Excelya as more than a service provider because Excelya develops a clear understanding of Ipsen’s roles, expectations, and team environment. Targeted profile selection, responsive support, and regular follow-up are central to this clinical research partnership
What makes regular follow-up important?
Regular one-to-one discussions help Ipsen and Excelya review ongoing assignments, identify areas for improvement, support consultants, and refine future candidate proposals. This continued dialogue keeps the clinical resourcing partnership aligned with Ipsen’s evolving needs.
